This week, you have learned how to analyze your customers, ascertain what they’re thinking from your point of view as well as their point of view, and you have learned about different methods to better understand them (e.g., observations, discussions, focus groups, and surveys).
In this assignment, you will write an essay summarizing your customer analysis for your chosen company. Keep in mind, the attributes you select in your customer analysis will vary given the product that you make or the service you provide. Be sure to include the following in your essay:
Length: 5-7 pages, not including title and reference pages
Resources: Support your paper with a minimum of 5 scholarly resources.
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