commercial transactions

Question 1

__________ activities understand the countersunder balance the Internet of online sign (i.e. retail affairs) and electronic payments (i.e. financial affairs).

Question options:

Support

Processing

Transaction

Operational

Question 2

The online tender of digital consequence, such as software, voicelessness, videos, films, and e-books, by letting customers download the purchased issue(s), is an pattern of:

Question options:

fulfillment.

transaction.

distribution.

customer buttress.

Question 3

By induction sign online, the Internet has, in divers cases, drastically alterable a congregation's __________ activities.

Question options:

sales

service

production

support

Question 4

In arrange for a sufficiency to be considered as centre, it needs to be all of the aftercited EXCEPT:

Question options:

valuable.

unique.

hard to counterfeit.

innovative.

Question 5

__________ understand wholesalers, distributors, retailers and customers.

Question options:

Strategic centre prize fastening   partners

Upstream prize fastening sunderners

Downstream prize   fastening sunderners

Value fastening integrators

Question 6

__________ such as strategic outsourcing sunderners, contact employment arrangers (ASPs) and arrangement integrators arrange the electronic infrastructure for a congregation.

Question options:

Strategic centre prize fastening   partners

Upstream prize fastening sunderners

Downstream prize fastening sunderners

Value fastening   integrators

Question 7

__________ resemble the ability of a rooted to use resources efficiently and effectively.

Question options:

Competencies

Capabilities

Assets

Skills

Question 8

__________ deals after a while the chief inputs for opposed rulees after a whilein the form.

Question options:

Resource acquisition

Operations

Procurement

Supply fastening

Question 9

Improving afford fastening coordination, authoritative synergies and linkages between offline and online channels are patterns of:

Question options:

cooperative agreements.

organizational willingness.

complementarities.

e-technologies.

Question 10

__________ remain(s) of receiving, storing, and distributing incoming consequence after a whilein the congregation.

Question options:

Inbound logistics

Outbound logistics

Operations

Warehousing

Question 11

Amazon.com has too unsparingly used advice smitten throughout its __________ to constitute prize. Customers enjoy the possibility of tracking gone-by purchases online and checking the status of tender.

Question options:

internal prize fastening

virtual prize fastening

prize network

physical prize fastening

Question 12

__________ activities after a whilein a rooted understand inbound logistics, operations, outbound logistics, communicateing and sales and after-sales employment.

Question options:

Support

Primary

Secondary

Operational

Question 13

Communication activities understand two-way despatch between a congregation and its online visitors and customers. This can catch establish via Internet contacts such as email and:

Question options:

social resources.

YouTube videos.

real-time confabulation.

search engines.

Question 14

The installation of a issue, affording scanty accommodation, and exchanging common issues are sunder of the __________ rule.

Question options:

sales

support

service

production

Question 15

In the rule of __________, the communicate is subdivided into plain subsets of customers that beenjoy in the correspondent way or enjoy correspondent needs.

Question options:

communicate analysis

communicate segmentation

target communicateing

environmental analysis

Question 16

The Internet and __________ are considered as hardy enablers of prize figment by neat the connections unformed the sundericipants compromised in the prize figment rule.

Question options:

confabulation rooms

e-media

online shopping

e-technologies

Question 17

__________ goods can be achieved through fidelity programs of online retailers, tendering affair insurance and reliability guaranteed by third sunderies, promoting online communities, and allowing customization of issues, advice, and website layout and resigned.

Question options:

Novelty

Lock-in

Loyalty

Innovative

Question 18

__________ are all the substantial and insubstantial property of a rooted that can be used in the prize-figment rule.

Question options:

Competencies

Capabilities

Resources

Products

Question 19

The __________ describes the deep features that a rooted can tender to its customers.

Question options:

virtual prize fastening

prize network

ICDT model

internal prize fastening

Question 20

__________ activities after a whilein a rooted understand rooted infrastructure, cosmical resources, technology harvest and procurement.

Question options:

Support

Primary

Secondary

Operational

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