Communications multiple choice | English homework help

7

____

40.

An example of a presenting self is

a.

Mahogany is very attentive in class and asks questions about the material to her

professor.

b.

Mahogany regularly calls her friends, remembers birthdays, and listens to friends’

problems.

c.

Mahogany is never late for work, volunteers for work committees

, and turns in

work on time.

d.

all of the above.

e.

none of the above.

____

41.

Meghan wants to make a sale. According to the nonverbal information presented in Chapter 6, to

get compliance from a customer Meghan might try

a.

speaking in a rate much faster than her customer’s.

b.

lightly touching her customer.

c.

avoiding direct eye contact with her customer.

d.

keeping her facial expression as neutral as possible.

e.

None of these are advisable to gain compliance.

____

42.

Edward T. Hall defines personal distance as

a.

0 to 18 inches.

b.

18 inches to 4 feet.

c.

4 feet to 12 feet.

d.

12 feet to 25 feet.

e.

25 feet and beyond.

____

43.

How is emotional intelligence defined in the text?

a.

the ability to understand and manage one’s own emotions and be sensitive to

others’ feelings

b.

the ability to share multiple feelings

c.

the ability to accept responsibility for our feelings

d.

the ability to change negative self

talk to positive

e.

a measure that indicates you have a large emotional vocabulary

____

44.

All of the following are true about touch except which one?

a.

Touch can have a significant influence on health and well

being.

b.

Touch can signal a variety of relationships.

c.

Touch can be a way to communicate both negative and positive feelings.

d.

Touch can increase compliance.

e.

Touch in any of its forms can have positive effects.

____

45.

Studies of nonverbal communication across cultures reveal that

a.

smiles and laug

hter are a universal signal of positive emotions.

b.

sour expressions convey displeasure in some cultures and pleasure in others.

c.

a direct gaze is considered appropriate in most cultures.

d.

classes usually start and end on time in most cultures.

e.

all of the above are true.

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