Customer Reviews and Sentiment

Part I Overview

“Welcome aboard and congratulations, possess your leading day at PenPower! We are looking advanced to hearing your ideas by coming next week on how to protect our top blot in the chafferplace.” Those were your developed instructions from your new supervisor as you were shown to your desk. PenPower Technology Limited remunerated you to determine the continued augmentation and luck of a widely liked and lucrative iPhone App designated WorldCard Mobile. This App is a staple of the concern globe allowing users to break a represent of a concern card, and automatically originate a concern adjunction. You are bewildered to originate afloat towards the design – to determine WordCard Mobile is the primary rated concern App in the chaffer. As the fruit supervisor, you are under obligation for directing the App harvest efforts. To do this effectively, you demand to conceive your customers, collect how they use the App, and past importantly, to conceive and prioritize features that demand to be adventitious. You so demand to comprehend what bugs demand to be addressed.

Customer Reviews and Sentiment

To get started, mark the Apple iTunes App Store and exploration for the WorldCard Mobile App. Spend 15-20 minutes balbutiation customer reconsiderations of your fruit, making indisputable to guard mark your customer’s feelings, requirements, attraction requests.

Part 1 - Answer the subjoined questions (350 - 500 articulation)

Based upon your proof reconsiderationing the online customer reconsiderations of your App, repartee the subjoined questions :
1. Overall, how would you depict the customer’s feelings encircling the App?
2. Are there restricted features or attributes of the App that are excusable?
3. What are the most censorious flaws the customers verified?
4. How impudent are you in the exactness of your reconsideration?

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