retail and service logistics (COURTS industry research report)

For duty 3, students are expected to do lore encircling  Courts ( (Links to an apparent position.)) and analyse the gang's vend utility appertinentty. The students should effect generic lore on the clarified vender to confront out further notification encircling the gang’s logistics’ effectance in this ground.

Important note: The whole description must be encircling the clarified vender.

Assessment requirements:

You accomplish emanation on Courts and eliminate your anatomy inveterate on the counsel granted beneath. 

This duty tasks allows you to allot the concepts, principles and bearing techniques that are the reason of this method’s educational conciliateinged. You should attribute tail to the method conciliateingeded as polite as peruse bearing sources such as textbook, lore creed and method notes. You need to congregate data/notification using multiple mismisappropriate sources and eliminate an mind of the essence and composition of the associated vend obligation. The assiduity lore description format is granted as a guide, but students should be operative to medicate it to subserve any academic brochure writing standing.

The Duty Outline:

The description accomplish be evaluated inveterate on the forthcoming outline: Please attribute to the duty rubric for further details.


The executive abridgment is a stand-alone individuality, which summarises the tailground, objectives/aims, issues/problems and recommendations of your description. The executive abridgment can barely be written of method, succeedingcited you feel finalised the description.

  • Executive Abridgment should answer before the Toperative of Contents.
  • You are strongly encouraged to escape barely paraphrasing and/or repeating the notification presented in the description itself.

Description of vend utilitys/products and the gang. Here you can sift-canvass the redundant points encircling the gang/organisation and the moment of investigating the point utilitys/emanation contribute obligation. The insertion should emcollectiveness the aim and scope of the description.


A generic reading review vile on at lowest 10 (TEN) resources that can be a commutation of academic and/or non-academic sources is required to:

1. Identify the gaps/problems/issues/challenges in the point vender and its contribute obligation;

2. Explain the clarified vend contribute obligation composition; colonization and layout of the provision(s) or vend vent(s); emanations/services offered and other areas as you see fit;

3. Outline the heart adequacy of the clarified vender in the competitive chaffer;

4. Show inferential ‘Information Flows’ in the clarified vend contribute obligation;

5. Describe the procurement activities and logistics utilitys;

6. Describe the processes for the transportation/warehousing/distribution of movables and so on.

Also, according to your lore and the theories taught in class, harangue the forthcoming issues:

7. Sift-canvass the harmony betwixt the clarified vender’s colonization strategies and its customers;

8. Consider the gaps/problems/issues/challenges that you feel endow in the reading and determine if your clarified gang is facing (or accomplish aspect) harmonious issues. In this occurrence, it is required to sift-canvass them. Examples could embody: the misgiving of demand/supply; bankruptcy of chaffer lore; unrelioperative consumer behaviour; inconsiderpotent prize obligation; competitive anatomy; etc;

9. Sift-canvass whether the organisation employs omnichannel or multichannel;

10. Sift-canvass the role of ICT (Information and Communication Technology) in the clarified vender’s merchandise management;

11. Sift-canvass the ordinary/recommended Coparte collective service (CSR) activities in clarified vend affair towards sustainoperative eliminatement;

12. Sift-canvass and parallel the clarified vender’s contribute obligation, its repay and pay-back cunning, its consumers, its suppliers, and its financial effectance before and succeedingcited COVID-19 outbreak;

13. Sift-canvass the consumers’ alarm during the ordinary pandemic which resulted in ‘quantity assurance’ further than ‘property assurance’ practices;

14. Provide recommendations on how best implicit solutions can be incorporated into the clarified vender in command to conquer the current and intercept the potential risks/problems/issues.

  • CONCLUSION (10%):

The misentry 'wraps up' by summarising the gaps attested and how you grounded them. Sift-canvass the lessons learnt from this assiduity lore description eliminateed in fitness to the concepts learnt from lectures. Suggest any limitations of this lore emanation.

    • Referencing: The duty should be misright attributeenced (using the Harvard attributeencing diction), including a bibliography. The in-text citation is a must!
    • Appendices: Under sequel, you can put any tables/diagram/data that accomplish not be embodyd in the order count! All tables/figures must be attributered to in the collectiveness of the description.
    • Use any of the Fonts Arial/Calibri/Times New Roman after a while the bulk of 11 or 12: The description should be appertinently formatted and 1.5 lines spaced, after a while 2.5 cm margins.
    • Students are required to submit their duty electronically to Turnitin.

Updated Toperative of Contents granted after a while no errors and appertinent names for each name. The muniment should be greatly graceful and negotiative looking. Instructions for the conciliateingeded should feel been followed correspondently. The peruseer of this muniment should be operative to sentiment it as greatly negotiative. English should be at an meritorious flatten for HD.


Topics should appertinently be presented, unclouded interpretation on anatomy and fruit is needed. Showing mind of what was utilised from the occurrence or attributeence brochure and how the anatomy was manufactured are required.

Sample Lore Paper:

Example of Relioperative and Valid Resources:

  • (Links to an apparent position.)
  • (Links to an apparent position.)
  • Service Management: Operations, Strategy, Notification Technology (Int'l Ed), By Fitzsimmons, James A.
  • Logistics and Vend Management: Emerging Issues and New Challenges in the Vend Contribute Chain, by John Fernie, Kogan Page Publishers, 2009- way through RMIT Library, ProQuest Central
  • Retailing Management, 2013, 9th Edition, Michael Levy, Barton A Weitz, Dhruv Grewal, McGraw-Hill Education, ISBN-13: 978-0078028991
  • Journal of Operations Management
  • International Journal of Operations and Production Management
  • International Journal of Physical Distribution & Logistics Management
  • Journal of Affair Logistics
  • Journal of Contribute Obligation Management
  • Journal of Cleaner Production
  • The International Journal of Logistics Management
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