Now it is your turn: You are the hiring manager, and it is time to choose someone to add to your team. The open position is as a customer service representative handling escalated calls from customers who are upset with their experience with your organization.
You have interviewed dozens of applicants and gone through all of the stages of your hiring process, and now you are down to the following final two candidates:
So, whom do you choose?
Write an e-mail summary to your boss. The e-mail should include the name of your candidate and the reason you chose her.
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