First, read Chapter 9 in The Essential Workplace Conflict Handbook. Additionally, review the CONTROL Supplementary Document. In your initial post, address the following:
In responding to your peers, reflect upon your own learning about Control, and offer constructive criticism that you feel would benefit your peers as though you were a coach or a mentor. Provide details or examples from your professional experience, where possible. Be sure to reflect carefully on your peers’ thinking regarding Control and the relationship of the Control phase of DMAIC with the entire DMAIC process.
Use specific examples from your own organizational conflict or the Garden Depot case study in your initial post and in your responses to other students’ posts.
To complete this assignment, review the Discussion Rubric document.
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